5001 - IPFE Backend Unavailable

Alarm Group: IPFE

Description: The IPFE has not received any heartbeats from an application server within the heartbeat timeout interval.

Severity: Minor

Instance: IP address of the application server

HA Score: Degraded

Auto Clear Seconds: N/A

OID: ipfeIpfeBackendUnavailableNotify

Recovery: If a heartbeat is received from the application server, this alarm will clear.

  1. Check the status of the application servers by navigating to the Status & Manage > Server page.
  2. Consult the application server's documentation for recovery steps.
  3. If the application server si functioning, check for network connectivity issues between the IPFE and the application server.
  4. Contact My Oracle Support (MOS) for assistance.