5009 - No available servers in target set

Alarm Group: IPFE

Description: Through monitoring of the application servers, the IPFE learns that no server in a target set is available. The associated measurement, TxReject, will also show counts (refer to the DSR Measurements Reference for details about this measurement). This alarm can be triggered during configuration of the IPFE when the target set address has been configured, but application servers have not yet been added to the target set.

Severity: Critical

Instance: "tsa N has no available servers" where N is 1-16

HA Score: Normal

Auto Clear Seconds: N/A

OID: ipfeIpfeNoAvailableAppServersNotify

Recovery: When at least one application server in a target set becomes available, this alarm will clear.

  1. Ensure that application servers have been configured for the target set address by viewing IPFE > Configuration > Target Sets.
  2. Check the status of the application servers by navigating to the Status & Manage > Server page.
  3. Consult the application server's documentation for recovery steps.
  4. Ensure that ipfeNetUpdate.sh has been run by looking for the following lines in /etc/sysconfig/ network on the IPFE blades:

    IPV6FORWARDING=yes
    IPV6_AUTOCONF=no
    
    If ipfeNetUpdate.sh has not bee run:
    • Log in as root.
    • At the prompt, type ipfeNetUpdate.sh
    • At the prompt, type init 6
    • Repeat for each IPFE blade.

  5. If application servers have been configured correctly for the target set and the application server status is healthy, contact My Oracle Support (MOS) for assistance.