33058 - MD-IWF DiamToMap PTR Utilization

Alarm Group: MIWF

Description: The MD-IWF Application DiamToMap PTR Utilization is approaching its maximum engineered capacity.

Severity: Minor, Major, Critical

Instance: EvMdIwfDiam2MapPtrUtil, MD-IWF

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterMdIwfDiamToMapPtrUtilNotify

Recovery:

  1. A DiamToMap PTR is allocated for every pending Diameter-to-Map transaction. The PTR size is engineered based on an average transaction holding size. If the PTRs becomes depleted, no new transactions can be processed by the MD-IWF application.
  2. PTR exhaustion is most likely caused by long delays in the Diameter or SS7 networks. PTR exhaustion problems can be reduced/eliminated by reducing the MAP timer values.
  3. View the current MAP timers from Main Menu > MAP-Diameter IWF > Configuration > MD-IWF Options.
  4. Contact My Oracle Support (MOS) for further assistance.
Parent topic: MD-IWF (33050-33099)