33059 - MD-IWF MapToDiam PTR Utilization

Alarm Group: MIWF

Description: MD-IWF Application MapToDiam PTR Utilization is approaching its maximum engineered capacity.

Severity: Minor, Major, Critical

Instance: None

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterMdIwfMapToDiamPtrUtilNotify

Recovery:

  1. A MapToDiam PTR is allocated for every pending MAP-to-Diameter transaction. The size of the PTR size is engineered based on an average transaction holding size. If the PTRs become depleted, no new transactions can be processed by the MD-IWF application.
  2. Determine if there are long delays in the Diameter or SS7 networks. PTR pool exhaustion can be reduced or eliminated by reducing the MAP timer values.
  3. The current MAP timers can be viewed in the GUI at Main Menu > MAP Interworking > Configuration > MD-IWF Options.
  4. Contact My Oracle Support (MOS) for further assistance.