22214 - Message Copy Queue Utilization

Alarm Group: DIAM

Description: The MP's Message Copy queue utilization is approaching its maximum capacity.

Severity: Minor, Major, Critical

Instance: N/A

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterMsgCopyQueueUtilNotify

Recovery:

  1. If one or more MPs in a server site have failed, the traffic will be distributed between the remaining MPs in the server site. MP server status can be monitored from the Status & Manage > Server page.
  2. The mis-configuration of Diameter peers may result in too much traffic being distributed to the MP. The ingress traffic rate of each MP can be monitored from the Status & Manage > KPIs page. Each MP in the server site should be receiving approximately the same ingress transaction per second.
  3. There may be an insufficient number of MPs configured to handle the network traffic load. The ingress traffic rate of each MP can be monitored from the Status & Manage > KPIs page. If all MPs are in a congestion state then the offered load to the server site is exceeding its capacity.
  4. The Diameter Process may be experiencing problems. The alarm log should be examined using the Alarms & Events page.
  5. If the problem persists, contact My Oracle Support (MOS).
Parent topic: Diameter Alarms and Events (22000-22350, 22900-22999)