22721 - Policy and Charging Server In Congestion

Alarm Group: PCA

Description: The Policy and Charging Server is operating in congestion.

Severity:
  • Minor: ingress Request rate is 110% of ingress request message capacity or larger
  • Major: ingress Request rate is 140% of ingress request message capacity or larger
  • Critical: ingress Request rate is 160% of ingress request message capacity or larger

Instance: PCA

HA Score: Normal

OID: pdraPdraCongestionStateNotify

Auto Clear Seconds: 0 (zero)

Recovery:

  1. Application Routing might be mis-configured and is sending too much traffic to the DSR Application. Verify the configuration by selecting Diameter > Configuration > Application Routing Rules.
  2. There may be an insufficient number of MPs configured to handle the network load. Monitor the ingress traffic rate of each MP by selecting Main Menu > Status & Manage > KPIs.

    If MPs are in a congestion state, then the offered load to the server site is exceeding its capacity.

  3. If the problem persists, contact My Oracle Support (MOS).
Parent topic: Policy and Charging Application (PCA) Alarms and Events (22700-22799)