22737 - Configuration Database Not Synced

Alarm Group: PCA

Description: Configuration Database is not synced between the System OAM and Network OAMP

Severity: Minor

Instance: Site name of SOAM server which asserted this alarm

HA Score: Normal

OID: pdraPcaConfDbNotSyncedNotify

Auto Clear Seconds: 0

Recovery:

  1. Make note of all Status & Manage > Database Resote operations (if any) at NOAMP or SOAM within a day of the occurrence of alarm.
  2. Gather all configuration changes (Insert, Edit, or Delete) for PCRFs, Policy Clients, OCSs, CTFs via Security Log from the time the database restore was executed until the present. If there was no database restore performed, then start from the time the alarm was first asserted until the present.
  3. If additional assistance is needed, contact My Oracle Support (MOS).
Parent topic: Policy and Charging Application (PCA) Alarms and Events (22700-22799)