19200 - RSP/Destination unavailable

Alarm Group: SS7

Description: Unable to access the SS7 Destination Point Code because the RSP status is Unavailable.

Severity: Critical

Instance: RSP Name

HA Score: Normal

Auto Clear Seconds: This alarm does not autoclear.

OID: awpss7M3rlRspUnavailableNotify

Recovery:

  1. RSP/Destination status can be monitored from the SOAM GUI SS7/Sigtran > Maintenance > Remote Signaling Points.
    • If the RSP/Destination becomes Unavailable due to a link set failure, the MP server will attempt to automatically recover all links not manually disabled.
    • If the RSP/Destination becomes Unavailable due to the receipt of a TFP, the route's status will be periodically audited by sending RST messages to the adjacent point code which sent the TFP.
  2. Verify that IP network connectivity exists between the MP server and the adjacent servers.
  3. Check the event history logs for additional SS7 events or alarms from this MP server.
  4. Verify that the adjacent server is not under maintenance.
  5. If the problem persists, contact My Oracle Support (MOS).
Parent topic: SS7/Sigtran Alarms (19200-19299)