19229 - Timed out waiting for ASP-ACTIVE-ACK

Event Type: SS7

Description: No ASP-ACTIVE-ACK is received in response to an ASP-ACTIVE message on the link within State Management ACK Timer milliseconds.

Severity: Info

Instance: <LinkName>

HA Score: Normal

Throttle Seconds: 10

OID: awpss7TimedOutWaitingForAspActiveAckNotify

Recovery:

  1. Verify that the adjacent server on the signaling gateway is not under maintenance.
  2. Verify that the timer value for State Management ACK Timer is not set too short to allow the adjacent server to respond with an ASP-ACTIVE-ACK. This should be rare if the network is not congested.
  3. If the problem persists, contact My Oracle Support (MOS).
Parent topic: SS7/Sigtran Alarms (19200-19299)