CAHSTxDscrdCongSR

Measurement Group: ComAgent Exception

Measurement Type: Simple

Measurement Dimension: Arrayed (by Resource ID)

Description: Number of stack events discarded due to HA Service Sub-Resource congestion. During normal operation, this measurement should not be increasing. When this measurement is increasing, it is an indication that the product is experiencing overload.

Collection Interval: 30 min

Peg Condition: Stack event submitted to ComAgent by a local User Layer, and the stack event references an HA Service Sub-Resource that has a congestion level greater than the priority level of the stack event.

Measurement Scope: Server

Recovery:

  1. Use Main Menu > Communication Agent > Maintenance > Routed Services Status and Main Menu > Communication Agent > Maintenance > Connection Status to determine if the offered load is expected and exceeds the product’s capacity.

    If the load is expected and exceeds the product’s capacity, then the capacity should be increased so that the overload condition does not persist or reoccur. If the load does not exceed the product’s capacity, then check the status of the servers hosting the Resource Providers to trouble-shoot the cause of the overload.

    This measurement may not indicate an error if the discarded stack event was a reliable request, the Reliable Transfer Function was able to re-attempt, and the subsequent attempt got through.

  2. Contact My Oracle Support (MOS) for assistance.