ExConnUnexpMp

Measurement Group: Message Priority

Measurement Type: Simple

Measurement Dimension: Single

Description: The number of times an ingress Request message was received with a priority of “3”, when the peer supports UCMP feature.

Collection Interval: 5 min

Peg Condition: Pegged when a peer supports UCMP feature and an ingress Request message was received with a priority of “3”.

Measurement Scope: Server Group

Recovery:

Verify that the peer is a DSR
- Product-Name is reported as “Eagle XG DSR”, in the Event Additional Information.
- Vendor-Id is reported as 323 (Tekelec).
Verify that the Firmware-Revision reported in the Event Additional Information represents a DSR software version that supports the Message Priority Feature.
- Call My Oracle Support (MOS) and obtain the minimum DSR software version that supports Message Priority and compare with this information.
- If the reported Firmware-Version is greater than or equal to the minimum required DSR software version, call My Oracle Support (MOS).
- If the reported Firmware-Version is less than the minimum required DSR software version, call My Oracle Support (MOS) to seek advice on whether the peer DSR needs to be upgraded, or whether the Message Priority Setting for this Transport Connection or Peer Node needs to be changed to “None”.