EvMdIwfMapResponseTimeout

Measurement Group: MD-IWF Exception

Measurement Dimension: Single

Measurement Type: Simple

Description: The number of timeouts waiting for MAP Response.

Collection Interval: 5 min

Peg Condition: Each time the MD-IWF Application sent a MAP request message to the SS7 network, but timed out waiting for the MAP response

Measurement Scope: Site

Recovery:

  1. Diameter-to-MAP timeouts are most likely caused by excessive SS7 network delays. It is possible that the MAP Response Timeout value is set too low.
  2. The configured MAP Response Timeout value can be viewed via the NO GUI Main Menu > MAP-Diameter IWF > Configuration > MD-IWF Options.
  3. Contact My Oracle Support (MOS) for assistance if needed.