Error Code 513

Associated Error Category: Binding Found But Unable To Route

Description: A slave session could not be routed because, on polling the master, an internal error occurred.

Associated P-DRA Alarm/Event: N/A

Associated Measurement: SbrSlavePollingFail

Associated Diameter Interface / Message Type:
  • Gx/Gxx CCR-I
  • Rx AAR
  • Gx-Prime CCR-I

GUI Configurable: Yes

Recovery:

  1. Go to the P-DRA SOAM GUI at Main Menu > Status & Manage > Server to obtain the Policy DRA DA-MP and binding SBR status.
  2. Go to the Main Menu > Alarms & Events > View History to obtain the congestion alarm/event for Policy DRA DA-MP and/or binding SBR, if congestion occurs. Some congestion conditions may be released after a short while. The error may not persist after the congestion condition is gone.
  3. Go to Policy DRA SOAM GUI at Main Menu > Communication Agent > Maintenance > Connection Status to check the server connection status. The error may be caused by a disconnection between the local and peer nodes that the message was retransmitted the maximum number of times without receiving a response.
  4. Get the measurement report from Main Menu > Measurements > Report for, but not limited to, "ComAgent Exception," "Connection Congestion," "SBR Binding Exception" and "Policy DRA Congestion" Measurement Groups.