EvTrCnxFail

Measurement Group: Association Exception

Measurement Type: Simple

Description: The number of times the SCTP connection attempt failed on the association. This includes only unsuccessful attempts to connect to the signaling gateway . It does not include failure of established connections.

Collection Interval: 30 min

Peg Condition: This measurement is incremented by one each time an SCTP connect attempt fails.

Measurement Scope: NE, Server

Recovery:

  1. This measurement should have a zero value. A non-zero value indicates that the MP server has attempted to connect to the signaling gateway at least once and failed to establish the SCTP connection.You can view Association status from the GUI main menu under SS7/Sigtran>Maintenance>Associations.
  2. Check the event history log from the GUI main menu under Alarms & Events>View History, looking for Event ID 19222. Event ID 19222 provides details about the cause of the failure.
  3. Verify that the Adjacent Server that represents the far-end of the association is configured with the correct IP address. You can view the Adjacent Servers from the GUI main menu under SS7/Sigtran>Configuration>Adjacent Servers.
  4. Verify that the remote port configured for the association correctly identifies the port that the signaling gateway is listening on for SCTP connections. You can view the configured port from the GUI main menu under SS7/Sigtran>Configuration>Associations>Configure.
  5. Verify the IP network connectivity between the MP server and the signaling gateway.
  6. If the signaling gateway must be configured to connect to the MP server’s IP address and port, verify that the signaling gateway configuration matches the association configuration. You can view association data from the GUI main menu under SS7/Sigtran>Configuration>Associations>Configure.
  7. Contact My Oracle Support (MOS) for assistance if needed.