RxM3uaERROR

Measurement Group: Server M3UA Exception

Measurement Type: Simple

Description: The number of times M3UA ERROR messages are received by the MP server. M3UA ERROR messages are sent to inform the originator of an M3UA message that the message cannot be processed because of a problem with the message syntax or semantics.

Collection Interval: 30 min

Peg Condition: This measurement is incremented by one each time an ERROR message is received.

Measurement Scope: NE, Server

Recovery:

  1. This measurement should have a zero value. If the value is non-zero, view the event history from the GUI main menu under Alarms & Events>View History and look for Event ID 19235.
  2. Event ID 19235 provides details about the reason for receiving the M3UA ERROR message. If the reason indicates a problem with the routing context, verify that the routing context used for the link specified in Event ID 19235 is configured to match between the ASP and the SG.
  3. Contact My Oracle Support (MOS) for assistance if needed.