TxM3uaERROR

Measurement Group: Server M3UA Exception

Measurement Dimension: Single

Measurement Type: Simple

Description: The number of M3UA ERROR messages sent by the MP server. M3UA ERROR message are sent to inform the originator of an M3UA message that the message cannot be processed due to some problem with the message syntax or semantics.

Collection Interval: 30 min

Peg Condition: This measurement is incremented by one each time an ERROR message is sent.

Measurement Scope: NE, Server

Recovery:

  1. If all is well this measurement will have a zero value. If this measurement has a non-zero value, review the event history in the GUI under Alarms & Events>View History. Look for Event ID 19231.

    Event ID 19231 provides details about the reason for sending the M3UA ERROR message

  2. If the error reason in Event ID 19231 indicates a problem with the routing context, verify that the routing context used for the specified link is configured to match between the ASP and the SG.
  3. Contact My Oracle Support (MOS) for assistance if needed.
Parent topic: Server M3UA Exception measurements