1/8

Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Document Revision History

1 Overview of Fraud Monitor

• About Fraud Monitor
• Logging In to Fraud Monitor
• About Using the Fraud Monitor User Interface
  • Overview Page
    • Viewing the Status for the Last Hour
    • Viewing the Latest Incidents
    • Viewing the Highest Scoring Users
    • How it Works
  • Incidents Page
  • Details Page
    • Performing a User Search
    • Deleting User-Specific Records
    • Viewing Score Information
    • Viewing Metric Information
  • User Menu
    • Editing the User Profile
    • Viewing System Information
    • Viewing License Information
    • Logging Out
  • Settings Page

2 About Detecting Fraud

• How Fraud Monitor Detects Fraud
• About Fraud Scenarios
  • PBX Fraud
  • International Revenue Share Fraud
• About Fraud Detection Rules
  • Traffic Profile
  • Blacklist and Whitelist Phone Numbers
  • Destination-Based Traffic Spikes

3 Installing Fraud Monitor

• Overview of Fraud Monitor Installation
• Hardware Requirements

4 Configuring Fraud Monitor

• About Configuring Fraud Detection Rules
• Configuring Rules
• Managing User Permissions
• Setting Up Email Notifications
  • Adjusting the Notification Levels
• Specifying Blacklist Phone Numbers
• Specifying Whitelist Phone Numbers
• Specifying Mediation Engine Configuration

Glossary