To create a response file, you use the /r parameter to run the setup executable in record mode. This generates a response file (.iss) that contains the settings you chose while recording. These become the default settings. Recording the installation requires the installer to run with the full user interface.


The setup.iss file is stored automatically in the Windows folder. You can use the /f1 option to specify a different location in which to create the response file. If the path names contain spaces, you must use quotes. The path names should also be absolute, as relative paths may have unexpected results.


Example: "<location of the setup file>\smarthelpinstaller.exe" /r /f1"<location of the response file>\smarthelpsetup.iss"


Sample: "x:\my folder\smarthelpinstaller.exe" /r /f1"x:\smarthelpsetup.iss"


SmartHelp installation can be performed multiple times, and the configuration can be modified for later installations. The first time the installation is recorded for an administrative push installation, all the configuration options are stored in a configuration file as noted in the command-line parameters. This configuration file can later be edited for subsequent administrative push installations and can also be used as the base configuration when recording a new configuration for an administrative push installation.

 

To run the executable in record mode for the first time:

  1. Open a Run dialog box and navigate to the location of the smarthelpinstaller.exe file.
     
  2. Select the smarthelpinstaller.exe file and click Open.
     
  3. In the Open field, click at the end of the command line.
     
  4. Enter /r /f1<location of the response file>\smarthelpsetup.iss and click OK.
     
  5. Select the language for the installer and click OK.
     
  6. Click Next on the Welcome screen.
     
  7. Select a destination location for the installation. This location is used for all instances of SmartHelp when installed using the push installation. Click Next.
     
  8. Enter the URLs for the SmartHelp subscription pages. These URLs should point to the registration location (cdd.html) of the SmartHelp source Players.
     
    Example: https://content.example.com/subscription/cdd.html
     
  9. Click Add to add the source to the list. Repeat as necessary to add sources. Select the Source URL and click Remove to remove it from the list.
     
  10. Select the Restrict subscriptions to specified URLs only option to prevent the users from adding new subscriptions. Click Next.
     
  11. On the Configuration Settings screen, select the user language and the hot keys, and click Next.
     
    Note: At minimum, you must select a function key for a hot key. Each browser can have its own hot key combination.
     
  12. On the Ready to Install screen, click Install.
     
  13. On the InstallShield Wizard Complete screen, click Finish.

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