Titles in Knowledge Center must be enabled for SmartHelp to use them in groups. Titles are enabled for SmartHelp by default; this option appears on the Properties page for the title. You can control this in two ways. You can edit the setting on the Properties page for the title, or, in the Developer, you can enable or disable the Allow SmartHelp option for the title in the IAS Configuration document. When the document is published to Knowledge Center, this setting is honored.

 

If the title is enabled for SmartHelp, a URL appears in the Public CDD URL field. If desired, you can send this URL to a user to allow them to subscribe to the title directly without using groups.

 

To enable or disable a title for SmartHelp:

  1. In the Manager, display the Title Management page.
     
  2. Click in the Edit column for the title you want to edit.
     
  3. Scroll to the bottom of the Title Properties page, if necessary,
     
  4. Select or deselect the Enable SmartHelp option.
     
  5. Click Save.

Table of Contents  Back

Enable_Titles_for_SH