Purge allows you to permanently delete user activity data, including Ask an Expert and Feedback threads, as of a specified date. This also removes the data from the reports; some reports may show different cumulative data after the purge. Completion data is preserved; the purge process creates a rollup record that keeps the best score and the most recent completion data.

 

Note: Users with Expert or Feedback Monitor permissions for specific titles can delete (purge) individual conversations for those titles using the View Report link from the Review Feedback or Answer a Question pages. From the report, they can use the Delete Conversation link to permanently remove an entire conversation from the server.

 

Warning! Purge cannot be undone. Be sure you have a current backup of your database before purging the data.

To purge data from the server:

  1. Display the Server Management page.
     
  2. Click the Purge link.
     
  3. Click in the Enter Purge Date field and use the calendar picker to choose a date.
      
  4. Select data and users options as desired.
     
  5. Click the Purge button.
     
  6. Click Yes to confirm the purge.

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