View Server Settings


After completing this topic, you will be able to view server settings.


Steps:

  1. Point to the More link.

    Step 1
  2. Click the Server menu.

    Step 2
  3. The Server Name can be changed at any time to create a more user-friendly name.

     

    The Server URL is created during installation. While it can be changed, it is not recommended to do so.

     

    The User Count increments automatically.

    Step 3
  4. The first five options in the Users Have Permission to section control the permissions users have on their accounts, such as creating new accounts, modifying their own profile, the ability to save their login information, changing their password, and allowing a blank password.

    Step 4
  5. The last five options in the Users Have Permission to section control the Navigation pane of the Knowledge Center. These links are all available at installation:

     

    - Access help files: Removes the Help link.

    - Use Knowledge Paths: Removes the Knowledge Paths link.

    - Use Player: Removes the Player link.

    - Use Notebook: Removes the Notebook link.

    - Use Search: Removes the Search link.

    Step 5
  6. Click the scrollbar to see more of the server settings.

    Step 6
  7. The Server E-mail option allows you to enter an email address for the server if you want the server to send messages when questions and answers are posted in Expert Advice or if you want the Forgot your password? link to appear on the login page. If a user has forgotten their password, and the server sends a link to them to reset their password, you can set a number of days after which the link expires in the Forgot Password Link expiration days field.

    Step 7
  8. You can enable the Warn user of account expiration option to display a message regarding account expiration in red text on the Welcome page in the Knowledge Center. You can also specify how many days before expiration the message will appear.

     

    You can also Enforce Minimum Password Length and indicate what the minimum length is.

      

    Exit Session when User is Inactive: This option allows you to set a time limit (in whole minutes) for inactivity in the Knowledge Center Player. If a user is inactive for a longer period than specified, the user receives a message that they have exceeded the timeout.

    Step 8
  9. Scroll again to see the rest of the server settings, if necessary.

    Step 9
  10. Subject Outline visible by default: This option controls whether a user sees a subject outline in the left pane of the Knowledge Center Player. When this option is disabled, users navigate the outline sequentially, although they can choose to display the outline again.

     

    Default Language: The language selected from the Default Language list box determines the language in which the Knowledge Center appears.

    Step 10
  11. SmartHelp: Titles imported from Developer can also be used as source content for SmartHelp. SmartHelp is a sidebar that can be opened in a browser which lists applicable help topics for the page that is open in the browser. You can deploy and administer SmartHelp through Knowledge Center. Using these options, you can specify the location from which a user can install SmartHelp. For more information about SmartHelp, see the In-Application Support guide. You can access this guide from Manager by pointing to More and then Reference.

     

    Content Root: The content root has two paths, a URL and a UNC location. The web path (URL) tells the web browser where to “point” to access content, while the network path (UNC) physically locates the content on a file system. Use extreme caution when editing the content root location. If you edit it improperly, users are no longer able to access the content.

    Step 11

After completing this topic, you are able to view server settings.