B Troubleshooting

This appendix describes an error you might encounter and the workaround for it.

Error during activation of changes while adding the EmpiricaAuthenticator authentication provider

Occasionally you may experience an error during the activation of changes while adding the EmpiricaAuthenticator authentication provider. The error may be similar to Figure B-1.

Figure B-1 Error message during activation of changes while adding the EmpiricaAuthenticator authentication provider.

The most direct workaround is to re-boot the Linux server hosting OBIEE, and re-start OBIEE. Linux may be rebooted by logging into the server as a privileged user and issuing the command sudo reboot.