Replace a Pilot Chassis

If an integrated riveted component of a Pilot chassis is damaged, the chassis must be replaced as soon as possible.

Prerequisites:

Ensure that you have a Phillips Number 2 screwdriver with at least a 4-inch shaft.
Before handling a component, touch a grounded surface to discharge any static electricity.
Attach an electrostatic discharge (ESD) wrist strap to your wrist, and stand on an ESD mat while replacing components.
Ensure that you have the correct green color coded CPU removal tool that is used for removing smaller core processors. The CPU tool is shipped with replacement motherboards and replacement CPUs.
Ensure that there is a workbench available to place the Pilot chassis once it is removed from the rack for servicing.
Fail over the Pilot before replacing the component using Guided Maintenance.

Note: The Pilot must be failed over to prevent data loss or data corruption during the component replacement process.

Each Oracle Flash Storage System has two Pilots installed in the rack. The Pilot chassis is a customer replaceable unit (CRU). Replacing a Pilot chassis requires you to bring the failed Pilot offline and fail over operations to the standby Pilot using Guided Maintenance.

Caution

The Pilot weighs approximately 18.1 kilograms (39.9 pounds). Two people are required to carry the Pilot chassis and install it into the rack.

Caution

Deploy any rack anti-tilt mechanisms before installing the Pilot into the rack.

Important! The replacement Pilot ships as a metal chassis without any pre-existing components inside it. Replacement of the Pilot chassis requires assistance from Oracle Customer Support because it involves removing all FRUs and CRUs from the failed chassis and reinstalling them into the replacement chassis.

Caution

Ensure that all power is removed from the failed Pilot before removing the Pilot chassis. You must disconnect the power cords before performing this procedure.

Note: To replace a Pilot chassis, you must remove the failed Pilot from the rack.

Note: Using Guided Maintenance ensures that none of the re-used components have failed in case the replacement Pilot is re-using pre-existing components (CRUs and FRUs) from the failed Pilot.

Procedure Overview