Guided Maintenance enables you to replace components on either your active or your standby Pilot nodes.
- Contact Oracle Customer Support prior to replacing a Pilot component.
Oracle Customer Support identifies the failed component on the Pilot for you.
- Navigate to .
- Select the Pilot you want to repair.
- Select
Guided Maintenance displays the list of Pilot components.
- Based on the information from your Oracle Customer Support representative, select the correct component from the list.
- Click Next.
Guided Maintenance sends a request to flash the white locate LED on the Pilot to help you identify the Pilot in the data center.
- Click Next.
Guided Maintenance displays a link to Pilot Repair Procedures.
- Click the Pilot Repair Procedures link to open and print the procedures.
- Click Next.
If you are replacing a component located on the active Pilot, Guided Maintenance brings the active Pilot offline and fails over to the standby Pilot. After the active Pilot is offline, the GUI closes. You can safely disconnect the power cords and data cables. When the failover is complete, you can log back into the GUI.
If you are replacing a component located on the standby Pilot, Guided Maintenance brings the standby Pilot offline. After the standby Pilot is offline, you can safely disconnect the power cords and data cables. When servicing the standby Pilot, failover is not required.
If you are replacing a power supply or a fan module, you are not required to bring the
Pilot offline. The power supplies and fan modules are hot‑serviceable.
Note: You can replace one power supply without bringing the Pilot offline, as long as the second power supply remains online and operational.