The administrator has requested a log bundle collection. You can manually send the logs to MOS and associate the logs with an existing SR number.
Collects log bundles that contain information about the event
Uploads the logs to MOS
The system sends a notification as scheduled in Oracle FS System Manager (GUI) configuration.
Standard periodic Call‑Home
Larger periodic Call‑Home
If the daily heartbeats are not received, MOS creates an SR indicating that the periodic heartbeat is overdue. MOS then dispatches the SR to Oracle Customer Support for resolution.
The Oracle FS System maintains a directory of log collections, each of which represents an event or a manual log bundle. You can select a log bundle file, a range of log bundle files, or a group of log bundle files to download or transmit to MOS. The name of each log bundle indicates the reason, date, and time (GMT) that the bundle was created, as well as the reason, date, and time the previous bundle was created.
Oracle Customer Support might request that you send multiple log bundles to MOS. When you create a manual log bundle, you can add an SR number in the Notes field. MOS then automatically associates that log bundle with your active SR.
You can send the log bundles to a local server, if necessary. However, sending log bundles to the local server disables all ASR functionality.