B Attribute Mapping Information

This appendix describes the mapped attributes of customer, product, quote, and order records that are synchronized between Oracle CRM On Demand and Oracle E-Business Suite (Oracle EBS).

This chapter includes the following sections:

B.1 Customer Data Mappings

Table B-1 lists the mapped attributes of customer records that are synchronized between Oracle EBS and Oracle CRM On Demand.

Note:

The full name of each of the Enterprise Business Objects (EBOs) listed in the EBO column of the following table includes the prefix CreateCustomerPartyEBM/DataArea/CreateCustomerPary. This is not listed in the table.

Table B-1 Mapped attributes of Customer Records

EBO CRM On Demand CRM On Demand Oracle EBS

/

Account

Contact

Organization

Org-Contact

PartyLocation/LocationReference/Address/LineOne

Address

/

Address 1

/

PartyLocation/LocationReference/Address/LineTwo

StreetAddress2

/

Address 2

/

PartyLocation/LocationReference/Address/LineThree

StreetAddress3

/

Address 3

PartyLocation/LocationReference/Address/CityName

City

/

City

PartyLocation/LocationReference/Address/StateName

StateProvince

/

State

/

PartyLocation/LocationReference/Address/ProvinceName

Province

/

Province

/

PartyLocation/LocationReference/Address/CountryCode

Country

/

Country

/

PartyLocation/LocationReference/Address/PostalCode

ZipCode

/

Postal Code

/

PartyLocation/LocationReference/Address/CountyName

County

/

County

/

PartyContact/Contact/ContactPhoneCommunication/PhoneCommunication/CompleteNumber

MainPhone

/

Telephone

/

PartyContact/Contact/ContactFaxCommunication/FaxCommunication/CompleteNumber

MainFax

/

Fax

/

PartyContact/Contact/ContactWebsiteCommunication/WebsiteCommunication/WebsiteURI

WebSite

/

URL

/

PartyContact/Contact/ContactPhoneCommunication/PhoneCommunication/CompleteNumber

 

HomePhone

 

Telephone (Purpose: Personal)

PartyContact/Contact/ContactPhoneCommunication/PhoneCommunication/CompleteNumber

 

WorkPhone

 

Telephone (Purpose: Business)

PartyContact/Contact/ContactPhoneCommunication/PhoneCommunication/CompleteNumber

 

CellularPhone

 

Mobile

PartyContact/Contact/ContactFaxCommunication/FaxCommunication/CompleteNumber

 

WorkFax

 

Fax

PartyContact/Contact/ContactEmailCommunication/EmailCommunication/URI

 

ContactEmail

 

Email

PartyContact/Contact/JobTitle

 

JobTitle

 

JobTitle

PartyContact/Contact/PersonName/FirstName

 

ContactFirstName

 

First Name

PartyContact/Contact/PersonName/MiddleName

 

Middle Name

 

MiddleName

PartyContact/Contact/PersonName/FamilyName

 

ContactLastName

 

Last Name

PartyContact/Contact/PersonName/Salutation

 

MrMrs

 

Prefix

Organization/Name

AccountName

 

Organization

 

Organization/TotalEmployeeCount

NumberOf Employees

 

Organization Total

 

Organization/PreferredFunctionalCurrencyCode

CurrencyCode

 

Currency Preference

 

Organization/OrganizationFinancialStatement/OrganizationFinancialNumber/Amount

AnnualRevenues

 

Annual Revenue

 

CustomerPartyAccount/Status/Code

Status

 

Account Status

 

CustomerPartyAccount/CustomerPartyAccountSite/CustomerPartyAccountSiteUsage/Usage/UsageCode

Address Description

 

Purpose

Account Site Level

 

Figure B-1 illustrates the account mapping between Oracle E-Business Suite and CRM On Demand:

Figure B-1 Customer Account Data Mappings

This image is described in surrounding text.

B.2 Product Data Mappings

Table B-2 lists the mapped attributes of product records that are synchronized between Oracle EBS and Oracle CRM On Demand.

Table B-2 Mapped Attributes of Product Records

EBO CRM On Demand Oracle EBS

ItemEBO/Name

Name

ProductDefinition/ProductName

ItemEBO/Description

Description

ProductDefinition/Description

ItemEBO/TypeCode

Type

ItemType

ItemEBO/Status/Code

Status

InventoryItemStatusCode

ItemEBO/ItemOrderManagementCharacteristics/ SaleableIndicator

Orderable

CustomerOrderFlag

ItemEBO/ItemOrderManagementCharacteristics/ OrderableIndicator

Orderable

CustomerOrderEnabledFlag


B.3 Quote Data Mappings

Table B-3 describes the mapped attributes of quote records that are synchronized between EBS and Oracle CRM On Demand.

Table B-3 Mapped Attributes of Quote Records

EBO CRM On Demand Oracle EBS (OM Quote) Oracle EBS (CRM Quote)

SalesQuoteEBO/Identification/ BusinessComponentID

QuoteId

   

SalesQuoteEBO/Identification/ ApplicationObjectKey/ID

QuoteId

P_HEADER_REC/ ORIG_SYS_DOCUMENT_REF

P_LINE_TBL/P_LINE_TBL_ITEM/ ORIG_SYS_DOCUMENT_REF

P_QTE_HEADER_REC/ ORIGINAL_SYSTEM_ REFERENCE

SalesQuoteEBO/Identification/ID

QuoteId

   

SalesQuoteEBO/Identification/ Revision/Number

     

SalesQuoteEBO/ BusinessUnitReference/ BusinessUnitIdentification/ BusinessComponentID

 

P_HEADER_REC/ORG_ID

P_QTE_HEADER_REC/ ORG_ID

SalesQuoteEBO/Name

Opportunity Name

P_HEADER_REC/ SALES_DOCUMENT_NAME

P_QTE_HEADER_REC/ QUOTE_NAME

SalesQuoteEBO/CurrencyCode

CurrencyCode

P_HEADER_REC/ TRANSACTIONAL_CURR_CODE

P_QTE_HEADER_REC/ CURRENCY_CODE

SalesQuoteEBO/ SalesOpportunityReference/ SalesOpportunityIdentification/ ApplicationObjectKey/ID

OpportunityId

P_HEADER_REC/ ORIG_SYS_DOCUMENT_REF

P_QTE_HEADER_REC/ ORIGINAL_SYSTEM_ REFERENCE

SalesQuoteEBO/ CustomerPartyReference/ PartyIdentification/ BusinessComponentID

AccountId

 

P_QTE_HEADER_REC/ PARTY_ID

P_QTE_HEADER_REC/ CUST_PARTY_ID

SalesQuoteEBO/ CustomerPartyReference/ CustomerPartyAccountIdentification/BusinessComponentID

AccountId

P_HEADER_REC/ SOLD_TO_ORG_ID

P_QTE_HEADER_REC/ CUST_ACCOUNT_ID

SalesQuoteEBO/ CustomerPartyReference/ Contact/Identification/ BusinessComponentID

ContactId

   

SalesQuoteEBO/ CustomerPartyReference/Contact/ Identification/AlternateObjectKey/ ID[@schemeID='CUSTOMERPARTY_PARTYCONTACTID_GUID']

ContactId

P_HEADER_REC/ SOLD_TO_ORG_CONTACT_ID

P_QTE_HEADER_REC/ ORG_CONTACT_ID

SalesQuoteEBO/ BillToPartyReference/ PartyIdentification/ BusinessComponentID

AccountId

P_HEADER_REC/ INVOICE_TO_PARTY_ID

P_QTE_HEADER_REC/ INVOICE_TO_PARTY _ID

SalesQuoteEBO/ BillToPartyReference/ CustomerPartyAccountIdentification/BusinessComponentID

AccountId

P_HEADER_REC/ INVOICE_TO_CUSTOMER_ID

P_QTE_HEADER_REC/ INVOICE_TO_CUST_ ACCOUNT_ID

SalesQuoteEBO/ BillToPartyReference/ LocationReference/ LocationIdentification/ BusinessComponentID

PrimaryBillTo AddressId

   

SalesQuoteEBO/ BillToPartyReference/ LocationReference/ LocationIdentification/ AlternateObjectKey/ ID[@schemeID= 'CUSTOMERPARTY_ PARTYLOCATIONID_GUID']

PrimaryBillTo AddressId

P_HEADER_REC/ INVOICE_TO_PARTY_SITE_ID

P_QTE_HEADER_REC/ INVOICE_TO_PARTY_ SITE_ID

SalesQuoteEBO/ShipToPartyReference/PartyIdentification/BusinessComponentID

AccountId

P_HEADER_REC/ SHIP_TO_PARTY_ID

P_HD_SHIPMENT_ REC/SHIP_TO_PARTY _ID

SalesQuoteEBO/ShipToPartyReference/CustomerPartyAccountIdentification/BusinessComponentID

AccountId

P_HEADER_REC/ SHIP_TO_CUSTOMER_ID

P_HD_SHIPMENT_ REC/SHIP_TO_CUST_ ACCOUNT_ID

SalesQuoteEBO/ShipToPartyReference/LocationReference/LocationIdentification/BusinessComponentID

PrimaryShipTo AddressId

   

SalesQuoteEBO/ ShipToPartyReference/ LocationReference/ LocationIdentification/ AlternateObjectKey/ ID[@schemeID= 'CUSTOMERPARTY_ PARTYLOCATIONID_GUID']

PrimaryShipTo AddressId

P_HEADER_REC/ SHIP_TO_PARTY_SITE_ID

P_HD_SHIPMENT_ REC/SHIP_TO_PARTY_SITE_ID

SalesQuoteEBO/ SalesPersonPartyReference/ Contact/ ContactEmailCommunication/ EmailCommunication

EMailAddr

 

P_QTE_HEADER_REC/ RESOURCE_ID

SalesQuoteEBO/SalesQuoteLine

Product

P_LINE_TBL/P_LINE_TBL _ITEM

P_QTE_LINE_TBL/ P_QTE_LINE_REC

SalesQuoteEBO/SalesQuoteLine/ Identification/BusinessComponentID

ProductRevenueId

   

SalesQuoteEBO/SalesQuoteLine/ Identification/ApplicationObjectKey/ ID

ProductRevenueId

P_LINE_TBL/P_LINE_TBL _ITEM/ORIG_SYS_LINE_REF

 

SalesQuoteEBO/SalesQuoteLine/ Identificaton/ID

ProductPart Number

   

SalesQuoteEBO/SalesQuoteLine/ Quantity

Quantity

P_LINE_TBL/P_LINE_TBL_ ITEM/ORDERED_QUANTITY

P_QTE_LINE_TBL/ P_QTE_LINE_REC/ QUANTITY

SalesQuoteEBO/SalesQuoteLine/ Quantity/@unitCode

 

P_LINE_TBL/P_LINE_TBL_ ITEM/ORDER_QUANTITY_ UOM

P_QTE_LINE_TBL/ P_QTE_LINE_REC/ UOM_CODE

SalesQuoteEBO/SalesQuoteLine/

ProductId

P_LINE_TBL/P_LINE_TBL_ ITEM/INVENTORY_ITEM_ID

P_QTE_LINE_TBL/ P_QTE_LINE_REC/

ItemReference/ItemIdentification/ BusinessComponentID

   

INVENTORY_ITEM_ID


B.4 Order Data Mappings

Table B-4 lists the mapped attributes of order records that are synchronized between EBS and Oracle CRM On Demand.

Table B-4 Mapped Attributes of Order Records

EBO CRM On Demand Oracle EBS

SalesOrderEBO/Identification/ID

Id

 

SalesOrderEBO/Identification/ ApplicationObjectKey/ID

Id

 

SalesOrderEBO/Identification/ BusinessComponentID

Id

P_HEADER_REC/ ORIG_SYS_DOCUMENT_REF

P_LINE_TBL/P_LINE_TBL_ITEM/ ORIG_SYS_DOCUMENT_REF

SalesOrderEBO/CurrencyCode

CurrencyCode

P_HEADER_REC/ TRANSACTIONAL_CURR_CODE

SalesOrderEBO/OrderDateTime

OrderCreationDate

P_HEADER_REC/ORDERED _DATE

SalesOrderEBO/TypeCode

SALESORDER

P_HEADER_VAL_REC/ORDER _TYPE

P_HEADER_REC/ORDER_ SOURCE_ID

P_HEADER_REC/ TRANSACTION_PHASE_CODE

SalesOrderEBO/BillToPartyReference/ PartyIdentification/BusinessComponentID

AccountId

 

SalesOrderEBO/BillToPartyReference/ PartyIdentification/ApplicationObjectKey/ID

AccountId

 

SalesOrderEBO/BillToPartyReference/ CustomerPartyAccountIdentification/ BusinessComponentID

AccountId

 

SalesOrderEBO/BillToPartyReference/ CustomerPartyAccountIdentification/ ApplicationObjectKey/ID

AccountId

 

SalesOrderEBO/BillToPartyReference/ LocationReference/LocationIdentification/ BusinessComponentID

PrimaryBillToAddressId

 

SalesOrderEBO/BillToPartyReference/ LocationReference/LocationIdentification/ ApplicationObjectKey/ID

PrimaryBillToAddressId

 

SalesOrderEBO/BillToPartyReference/ LocationReference/Address/Identification/BusinessComponentID

PrimaryBillToAddressId

 

SalesOrderEBO/BillToPartyReference/ LocationReference/LocationIdentification/ AlternateObjectKey/ID

PrimaryBillToAddressId

 

SalesOrderEBO/CustomerPartyReference/ PartyIdentification/BusinessComponentID

AccountId

 

SalesOrderEBO/CustomerPartyReference/ PartyIdentification/ApplicationObjectKey/ID

AccountId

 

SalesOrderEBO/CustomerPartyReference/ CustomerPartyAccountIdentification/ BusinessComponentID

AccountId

P_HEADER_REC/SOLD_TO_ ORG_ID

SalesOrderEBO/CustomerPartyReference/ CustomerPartyAccountIdentification/ ApplicationObjectKey/ID

AccountId

 

SalesOrderEBO/CustomerPartyReference/ Contact/Identification/BusinessComponentID

KeyContactId

 

SalesOrderEBO/CustomerPartyReference/ Contact/Identification/ApplicationObjectKey/ ID

KeyContactId

 

SalesOrderEBO/ShipToPartyReference/ PartyIdentification/BusinessComponentID

AccountId

 

SalesOrderEBO/ShipToPartyReference/ PartyIdentification/ApplicationObjectKey/ID

AccountId

 

SalesOrderEBO/ShipToPartyReference/ CustomerPartyAccountIdentification/ BusinessComponentID

AccountId

 

SalesOrderEBO/ShipToPartyReference/ CustomerPartyAccountIdentification/ ApplicationObjectKey/ID

AccountId

 

SalesOrderEBO/ShipToPartyReference/ LocationReference/LocationIdentification/ BusinessComponentID

PrimaryShipToAddressId

 

SalesOrderEBO/ShipToPartyReference/ LocationReference/LocationIdentification/ ApplicationObjectKey/ID

PrimaryShipToAddressId

 

SalesOrderEBO/ShipToPartyReference/ LocationReference/Address/Identification/ BusinessComponentID

PrimaryShipToAddressId

 

SalesOrderEBO/ShipToPartyReference/ LocationReference/Address/Identification/ ApplicationObjectKey/ID

PrimaryShipToAddressId

 

SalesOrderEBO/SourceDocumentReference/ DocumentIdentification/ContextId

OpportunityId

 

SalesOrderEBO/SalesOrderLine

For each Opportunity revenue line

P_LINE_TBL/P_LINE_TBL_ITEM

P_LINE_VAL_TBL/P_LINE_ VAL_TBL_ITEM

SalesOrderEBO/SalesOrderLine/Identification/ApplicationObjectKey/ID

ProductRevenueId

 

SalesOrderEBO/SalesOrderLine/Identification/BusinessComponentID

ProductRevenueId

P_LINE_TBL/P_LINE_TBL_ITEM/ ORIG_SYS_LINE_REF

SalesOrderEBO/SalesOrderLine/ OrderQuantity

Quantity

P_LINE_TBL/P_LINE_TBL_ITEM/ ORDERED_QUANTITY

SalesOrderEBO/SalesOrderLine/ ItemReference/ItemIdentification/ BusinessComponentID

ProductId

P_LINE_TBL/P_LINE_TBL_ITEM/ INVENTORY_ITEM_ID

SalesOrderEBO/SalesOrderLine/ ItemReference/ItemIdentification/ ApplicationObjectKey/ID

ProductId

 

SalesOrderEBO/SalesOrderLine/ ItemReference/Name

ProductName

 

SalesOrderEBO/SalesOrderLine/Status/ Code

OrderStatus