This chapter describes the process integration for Product Lifecycle Management (PLM).
The process integration for PLM enables you to synchronize billing products and billing discounts between Oracle Communications Billing and Revenue Management (BRM) and Siebel customer relationship management (Siebel CRM). You can perform synchronization in real time or in batch mode.
For this process integration, you use BRM to create and update billing products and billing discounts and synchronize them to Siebel CRM for enrichment.
The process integration for PLM delivers the following business flows:
Synchronize Product and Price
Query Product Classes
The Synchronize Product and Price business flow lets you create new billing products and billing discounts in BRM and synchronize them to Siebel CRM. It also lets you update billing products and billing discounts in BRM and resynchronize them to Siebel CRM.
This business flow is enabled using the Siebel CRM and BRM Pre-Built Integration option or the Siebel CRM, OSM, and BRM Pre-Built Integration option.
See "Understanding the Synchronize Product and Price Business Flow" for more information about the Synchronize Product and Price business flow.
The Query Product Classes business flow lets you create new product classes in Siebel CRM and query them from Oracle Communications Design Studio to create product specifications. The query process includes product classes, associated attributes and valuesets. The business flow also lets you update product classes in Siebel CRM and query the updates from Design Studio to update the product specifications.
This business flow is enabled using the Siebel CRM and Oracle Communications Order and Service Management (OSM) Pre-Built Integration option or the Siebel CRM, OSM, and BRM Pre-Built Integration option.
If you are using Oracle Product Hub as your product master, this flow can be enabled using the Pre-Built Integrations for Oracle Product Master Data Management in addition to those listed above. See Oracle Application Integration Architecture Oracle Product Master Data Management Integration Implementation Guide for more information about the integration between Product Hub and Design Studio.
See "Understanding the Query Product Classes Business Flow" for more information about the Query Product Classes business flow.