This figure shows the following flow of detection in A I A for order fallout.
The fulfillment system, provisioning system, billing system, or A I A itself identifies an order failure and notifies A I A.
The relevant A I A A B C S prepares the order failure notification and sends it to the A I A error handling framework.
The A I A error handling framework stamps fault message with a correlation I D.
The A I A order fallout management error handling listener picks up the fault message and initiates the creation of a trouble ticket using Siebel C R M web services.
Siebel C R M creates a trouble ticket.