Alerts and Notifications

By default, Oracle MaxRep for SAN sends email alerts and SNMP traps for notifications of situations that might require corrective action.

The following table provides a list event notifications, the cause of the notification, and actions to correct the problem.

Table 1 Email alerts and notifications
Event	Cause	Corrective action
RPO SLA threshold exceeded	A performance bottleneck is preventing the target LUNs included in the protection plan from keeping up with the change rate occurring on the source LUNs.	Monitor the services at the Replication Engine and ensure that the services are running. Review the network, SAN, and target storage for potential performance bottlenecks.
Resync required	Possible causes: Resynchronization required might be set due to data inconsistency. Primary Oracle FS System LUN has been resized. Secondary Oracle FS System LUN is exposed in read‑write mode. Configuration server failover during high availability (HA) scenario. Manual resynchronization has been requested through the GUI. Protection plan has been manually deactivated through the GUI.	If a resynchronization was requested manually from the GUI, no action is required. The Plan will resynchronize automatically. In all other cases, if automatic resynchronization options were set in the replication configuration, the protection plan automatically resynchronizes when the resynchronization window is reached. Restart a resynchronization from the Oracle MaxRep Replication Engine GUI.
MaxRep agent not responding	This email is sent when the agent is unable to communicate with the Replication Engine within 900 seconds. Possible causes: Agent service may not be started. A firewall may be blocking the agent. Network failure. The host may be down.	Possible actions: Disable any firewalls. Ensure that the Agent service is running. Check if the Oracle FS System is connected to the correct Replication Engine.
Replication Engine secondary storage warnings and alerts	The storage capacity of a file system mounted on the Replication Engine exceeds the storage capacity warning threshold that is configured in the GUI. Note: In the Replication Engine settings option of the Settings tab, configure the storage capacity usage limit.	An email alert is sent when the storage usage has reached 80% for the following volumes on the Replication Engine: / /home Possible actions: Increase the threshold. Open a service request with the support center.
File agent job error	A File agent encounters an error.	Check the Agent log for additional information.
Agent logged alerts	A Volume or File agent encounters an error.	Check the Agent log for additional information.
Daily Protection Health Report <number of days>	Health reports can be configured to be sent by email automatically. (This is an email event only; no SNMP trap can be sent or configured for this alert.)	No corrective action is required.
Insufficient Retention Space	Insufficient capacity is available in one or more retention LUNs for the specified protection plan.	Possible actions: Edit the retention policy and increase the retention space to accommodate more logs. Reduce the retention window.
Source Volume Resized	The source LUN capacity has been resized to a capacity greater than the current configured pair.	Detect whether the source LUN has been resized.
Process Service Uninstalled	A process service pointed to this control service has been uninstalled.	This message is for information only.
Control Service Node Failover Alert	A Replication Engine HA failover has occurred.	Bring the failed Oracle FS System online and perform a failback.
Replication Engine Debug Info	An email is sent when errors exist in the host logs. (This event only permits email alerts to be sent. The trap listener alert is not available.)	Check the Replication Engine logs.
Application Protection Alerts	No common consistency point is available for the specified Protection Plan. A common consistency point is needed for failover and failback operations.	Check your retention and consistency policies.