Download Software Updates

Prerequisite

Before attempting to download firmware or system software, contact Oracle Customer Support and open a Service Request (SR) for a software update.

Note: When Oracle Customer Support has verified that your system meets the prerequisites for the update, you will be sent a password that enables you to download the Oracle MaxRep software and the firmware or software update will be made available to you.

Have the password on hand before you download the software. This password is only valid for seven days.

  1. When the software is available to you, point your browser to My Oracle Support (https://support.oracle.com/CSP/ui/flash.html) and sign in.
    Tip: After signing in to My Oracle Support (MOS), you can view the current information about Oracle MaxRep and Pillar Axiom firmware and patches. To view this information, enter 1422199.1 in the Search Knowledge Base field.
  2. On the top menu bar, click Patches & Updates.
  3. In the Patch Search frame, click Product or Family (Advanced).
  4. In the Product is list box, enter your system model.
    Tip: As you begin entering characters, appropriate items appear in the dropdown list. Choose the model that corresponds to your system.
  5. In the Release is list box, click the dropdown arrow to expand the Pillar Axiom (MaxRep) model, select the desired Pillar Axiom (MaxRep) software release, and then click in the middle of the screen to close the dropdown menu.
  6. Click Search.
    The Patch Search Results window displays.
    Note: Check the file size of the download and verify that your local system has sufficient space to store the download file.
    Important! If you intend to use this local system to stage the software, ensure that this system has free capacity that is at least 2.2 times the size of the file download.
  7. (Optional) To view the patch release notes, click Read Me in the Patch Search Results window.
  8. To download the software package, click Download.
  9. To begin the download, click the name of the software archive.
    A dialog opens requesting a password.
  10. Enter the password that Oracle Customer Support sent to you, and then click Unlock.
  11. Browse to the location on your local system where you want to save the software update packge.
    Tip: Record this location for later use. You will need this information when you stage the software to the Pillar Axiom Replication Engine MaxRep.
  12. Extract the contents of the downloaded zip file.
    Important! Be sure to preserve the original file names and extensions of the contents, because renaming could prevent successful staging.