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Updating a Message Broadcast

Sometimes after a message is broadcast to users, you might want to change the message text. In this scenario, you want users who have already read or dismissed (deleted) the message to see your changed version of the message. Complete the procedure in this topic to convert a message that users have already read or dismissed to a message that users have not read or dismissed. Users can then access the message again to see the changed version of the message.

This task is a step in Process of Administering Message Broadcasting.

To update a message broadcast

1. Navigate to the Administration - Communications screen, then the Message Broadcasts view.
2. In the Message Broadcasts list, select the message you want to update.
3. Complete the appropriate changes to the message.
4. Click Set as Unread.