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Siebel Assignment Manager Administration Guide > Assignment Rule Administration for Delegated Assignment >
About Assignment Rule Group Hierarchy
A rule group is a group of categorized assignment rules. You might think of a rule group as similar to a territory. The delegated assignment feature provides a hierarchical (tree) distribution of rule groups, as shown in Figure 28. The logic defined in the rules in rule groups at the top of the hierarchy is enforced down the hierarchy, but can be refined. This topic contains the following information, which describes rule group hierarchy in further detail.
See also the following topics:
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