Siebel Automotive Guide > Managing Contacts >

Viewing Service History and Sales History for a Contact

Use this procedure to display information about the sales for a contact. The Service History tab displays information about the types of services and repairs done on a contact's vehicle.

This task is a step in Process of Using Automotive to Work with Contacts.

To view sales and service history information for a contact

1. Navigate to the Contacts screen, then the Contacts List view.
2. Select a contact record and take the following action:

   To...	Drill down on the...
   View sales history	Last Name field link and click the Sales History view tab. NOTE:  The Sales History view is read-only. For more information on service history, see Tracking Service History.
   View service history	Last Name field link and click the Service History view tab. For information on: Entering service history information, see Managing Service History Information. Tracking service history, see Tracking Service History.

Related Topics

Managing Relationships Between Contacts

Associating a Vehicle with a Contact

Managing Service History Information