Siebel Chat Guide > Configuring Siebel Chat Auto Answer > Process of Configuring Communications for Siebel Chat Auto Answer >
Configuring the Enable AutoAnswer User Preference at the Agent Level
Use the following procedure to configure the Enable AutoAnswer user preference at the agent level in Siebel Call Center. The Enable AutoAnswer user preference setting determines whether to enable or disable chat auto answer when the AutoAnswer system parameter is set to User Preference. This task is a step in Process of Configuring Communications for Siebel Chat Auto Answer. To configure the Enable AutoAnswer user preference at the agent level
- Select Tools, User Preferences, and then the Communications option.
- Do one of the following
- Click Save.
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