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Siebel Chat Guide > Setting Up Siebel Chat > Roadmap for Configuring Siebel Call Center for Siebel Chat > Adding Agents to the Communications Configuration for Siebel ChatWhen adding agents to the communications configuration for Siebel Chat in Siebel Call Center, it is important that you use the same Agent Login and Password that were set up for the agent in Oracle Contact On Demand. To add agents to the communications configuration set up in Siebel Call Center, complete the steps in the following procedure. This task is a step in Roadmap for Configuring Siebel Call Center for Siebel Chat. To add agents to the Siebel Chat communications configuration in Siebel Call Center
For information about configuring agents after an agent has been added to a communications configuration, see Siebel CTI Administration Guide. |
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