Deploying Siebel Open UI > Features of Siebel Open UI > Siebel Open UI Server Deployment Characteristics >

Choosing a User Interface for Siebel CRM

Siebel CRM supports side-by-side use of all user interfaces in a single deployment and on a single server: Siebel Open UI, high interactivity, and standard interactivity. However, each user interface must have a configured Application Object Manager component. Separate components allow you to run Siebel Open UI in parallel to existing Siebel client instances. All applications use a unique URL.

Siebel Open UI supports the existing SRF without any change to it and supports Siebel Web template files that have been customized. With Siebel Open UI, it is recommended that you move any custom Web templates to the newly created customer files directory, as described in Configuring Siebel Open UI. See also Migrating SRF Files and SWT Files.

Additionally, migrating to Siebel Open UI requires no changes in your existing browser scripting, as used in high interactivity.

The new JavaScript API provides a more modern means of achieving what you can also achieve using client-side browser scripting. You can write JavaScript using your own development environment and extend it by using the provided JavaScript API. For guidance on converting browser scripting to JavaScript API content, see Configuring Siebel Open UI.

When you use the new file deployment structure, Siebel Open UI allows you to obtain dynamically updated Web templates from Oracle, without the possibility of overwriting your custom file content. Using the new customer directory allows for maintenance and improvement of templates for issues related to performance, usability, and standards compliance of the standard templates, as part of Siebel Innovation Pack releases. You can lock templates, preventing them from being upgraded, by moving them to the customer directory structure. If you migrate existing Web templates for high interactivity, then you must physically move the files into the new directory structure. For guidance on this activity, see Configuring Siebel Open UI.

This topic is part of Siebel Open UI Server Deployment Characteristics.

Related Books

Configuring Siebel Open UI