This chapter describes an overview of developing a Siebel application. It also describes a fictitious company who develops a Siebel application. It includes the following topics:

• About Developing a Siebel Application
• About The Business Case This Book Uses
• Roadmap for Developing a Siebel Application

Goals and Scope of Developing a Siebel Business Application

This book describes how to develop Oracle's Siebel Business Applications at a fictitious company. The goal is to learn by doing in the context of a real-world case study. If you follow the procedures in this book, then you will have a functioning Siebel application that includes some typical customizations that are easy to complete. Note that this Siebel application does not include CRM data. These customizations provide you an overview of how to customization a Siebel application. Although every topic does not describe every possible customization, many topics do include cross-references to more information.

This book describes a basic strategy to plan, design, and deploy a Siebel application for your specific requirement. You can apply this strategy during the case study, and then generalize it to your company.

This book does not describe a solution design or a detailed development methodology. It presents techniques in a real-world context that you can generalize to your environment.