Siebel Field Service Guide > Service Activities > Process of Managing Service Activities >
Recording Asset Swaps (End User)
You can record the swapping of an asset for another asset. You use the Swap Part Mvmt number (#) field in the Part Tracker view in the Activity List view of the Activities screen to create a one-to-one relationship between a removed asset and an installed asset. For more information, see Asset Swaps. This task is a step in Process of Managing Service Activities. To record an asset swap
- Navigate to the Activities screen, then the Activity List view.
- Drill down on the Type field for a selected activity, and click the Part Tracker view tab.
- Create a new part movement record for the removed asset, and complete the fields as appropriate.
Do not enter data in the Swap Part Mvmt number (#) field.
- Add another part movement record for the installed asset, and complete the fields as appropriate.
Select the removed asset in the Swap Part Mvmt number (#) field.
|