Siebel Field Service Guide > Barcodes > Process of Managing Records with Barcode Readers >

Finding Records with Barcode Readers (End User)

You can use a barcode reader to find records in Siebel Field Service. You do not have to navigate a specific view to find records.

This task is a step in Process of Managing Records with Barcode Readers.

To find a record with a barcode reader

1. In the top right corner of the application window, click the magnifying glass icon.

   The search control appears.

2. In the drop-down list of the search control, scroll down to the QuickSearch section.

   Administrators set up the values in the QuickSearch section of this drop-down list. For more information, see Setting Up the Barcode Interface.

3. Select the field name for the type of data associated with the barcode (for example, a repair number).
4. Scan the barcode.

   The view (if any) that contains the record with the field data appears, and the record appears in that view.

5. To close the search control, click the magnifying glass icon again.