Siebel Field Service Guide > Quality Management >

Process of Managing Siebel Quality

The following list shows the tasks that end users typically perform to manage Siebel Quality. Your company might follow a different process according to its business requirements.

To manage Siebel Quality, end users perform the following tasks:

• Logging Change Requests (End User)
• Assessing Change Requests (End User)
• Resolving Change Requests (End User)
• Verifying Change Request Closures (End User)
• Creating Patch Requests (End User)