Siebel Customer Relationship Management Siebel Fundamentals for Siebel Open UI Siebel Innovation Pack 2014 E52425-01 |
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You can use different methods to reschedule activities.
In any calendar format, you can change date fields to reschedule activities.
To reschedule an activity by changing date fields
Navigate to the Calendar screen.
In the Daily, Weekly, or Monthly calendar format, click the hyperlink for an activity description to access the activity.
The Calendar Detail form appears.
Change the value in the Start field.
Change the value in the End field.
In the Daily and Weekly calendar format, you can use drag-and-drop functionality to reschedule activities.
Note: You cannot drag appointments across calendar formats. For example, you cannot drag an appointment from the Daily format to the Monthly format. |
To reschedule an activity by using drag-and-drop
Navigate to the Calendar screen.
In the Daily or Weekly calendar format, click the time slot for the activity in the calendar, and without lifting the mouse button, drag and drop the activity to a different time slot in the calendar.
In the Daily and Weekly calendar format, you can stretch the bottom cell border for an activity to reschedule the activity.
To reschedule an activity by stretching the activity border
Navigate to the Calendar screen.
To change an end time for the activity, do the following:
Place the cursor over the bottom border of the activity.
A line with arrowheads appears.
Click and drag activity's bottom border to an earlier or later time.