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Changing the Primary Network or IPA for Members

If a member changes primary network or independent practice association (IPA), end users can update Siebel Healthcare to reflect the change.

To make changes to member care information

1. Navigate to the Members screen.
2. In the Members list, drill down on the member's last name.
3. Click the Benefits view tab.
4. In the Benefits list, select the Primary Network/IPA field and enter the new information.