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Siebel Loyalty Administration Guide > Getting Started with Siebel Loyalty > Process of Setting Up Partner Access to Siebel Loyalty > Mapping Loyalty External Partner Tiers to Loyalty Program TiersIf your company and the partner have agreed to give preferential treatment to members of each other's reward programs based upon tier status, then you must map the partner's tiers to your tiers. For example, your highest tier can be named Platinum member, and the partner's highest tiers can be named special preferred member. You must specify that these tiers are equivalent. NOTE: Before you map the external partner tiers to loyalty program tiers, the Loyalty Program and its related tiers must have been defined. This task is a step in Process of Setting Up Partner Access to Siebel Loyalty. To map the external partner's tiers to loyalty program tiers
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