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Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Promotions > Loyalty Promotion Examples > Example of Creating an Action-Based BonusAn action-based bonus rewards members for some action other than a purchase. Examples are:
This example in this topic shows how to create an action-based bonus that gives 1,000 bonus points when you register as a member in the loyalty program. NOTE: The bonus for referring a new member is invoked when the member who gets the referral bonus is specified in the Referred By field at the time when a new member enrolls. If a member is already enrolled and you later go back and enter the referring member in the Referred By field, then the referral bonus is not given. This example assumes that you have already created the loyalty program. Because this topic is an example, it only describes how to create one action-based bonus, the bonus for registering in the program, which uses the product Registration Bonus. Products for three action-based bonuses are available in the Loyalty seed data:
The other two action-based bonuses are created similarly to the action-based registration bonus described in the example. You do not have to create the products used in these three action-based bonuses, because they are already included in the seed data. NOTE: When members receive action-based bonuses, Siebel Loyalty creates transactions that have the status Queued to give the members the bonuses, so they cannot be processed manually but are automatically processed by the server. To configure the product so these transactions can be processed manually, see Allowing Transactions to Be Processed Both Manually and Automatically. Creating the Promotion RecordAs the first step, you must create a promotion record for the action-based bonus. To create the promotion record
Specifying the Product for the PromotionNow, you must associate this promotion with the appropriate action-based bonus product. You selected Include Products when you created the promotion, and you must also go to the Products view to specify the product it applies to. NOTE: In this example, you select the product Registration Bonus to create an action-based bonus for registering. You can also select the product Referral Bonus to create an action-based bonus for referring a new member, and you can create an action-based bonus for updating your profile using the product Web Update Bonus. To specify the product for this promotion
NOTE: If this product does not exist in your database, then you need to create it and make it available to Siebel Loyalty. For more information, see Defining Loyalty Products, Price Lists, and Catalogs. Creating a Rule for the Action-Based BonusNext, you must create a rule for this promotion that gives customers the bonus when they register for the loyalty program. To create a rule that gives customers a bonus when they register
Activating the PromotionNow that you have set up this promotion, you can activate it.
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