Siebel Order Management Guide Addendum for Communications > Setting Up Order Management for Industry Applications >

About Asset-Based Ordering and Network Ordering

This guide contains information you use in combination with Siebel Order Management Guide. For more background information about order management, and for information about setting up order management, see Siebel Order Management Guide.

In addition to the functionality described in Siebel Order Management Guide, Siebel Order Management for Industry Applications supports the functionality in this guide.

Employee, Customer, and Partner Asset-Based Ordering

Asset-based ordering allows users to create assets based on orders and to create new orders to modify these assets. For example, if a customer orders telephone service, then the Siebel application generates an asset record representing that service. Then the customer can place subsequent orders to modify the service (for example, adding call waiting and automatic message forwarding) or to disconnect the service.

The following documents and topics cover asset-based ordering:

• General Background. The topics about asset-based ordering in Siebel Order Management Guide contain general background information.
• Employee Asset-Based Ordering. Most asset-based ordering for employees is available in Siebel Industry Applications and in Siebel Business Applications. The topics about asset-based ordering in Siebel Order Management Guide contain information about employee asset-based ordering. Employee Asset-Based Ordering and Workflows for Employee Asset-Based Ordering in this guide contain information about additional functionality for employee asset-based ordering.
• Partner Asset-Based Ordering. Asset-based ordering for partners is available only in Siebel Industry Applications. Partner Asset-Based Ordering and Workflows for Partner Asset-Based Ordering in this guide contain information about partner asset-based ordering.
• Customer Asset-Based Ordering. Asset-based ordering for customers is available only in Siebel Industry Applications. Customer Asset-Based Ordering and Workflows for Customer Asset-Based Ordering in this guide contain information about customer asset-based ordering.

Network Ordering

Network Ordering allows companies to configure orders for large networks, such as computer networks and telecommunications networks. Setting Up Network Ordering and Using Network Ordering in this guide contain information about network ordering.