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About Siebel Remote

Siebel Remote allows Siebel Mobile Web Clients (typically operating remotely, in disconnected mode on a laptop) to connect to a Siebel Server and exchange updated data and files, a process known as synchronization. Siebel Remote supports mobile computing by allowing field personnel to share current information with members of virtual teams of other mobile and connected users across the organization.

Siebel Remote uses server components in two component groups to manage the exchange of data and files. You must enable both of these component groups in order to use Siebel Remote. Additional component groups might also be required for your deployment.

The Siebel Remote component group (alias Remote) includes the following components:

• Generate New Database (alias GenNewDb)
• Replication Agent (alias RepAgent). This component is used by Siebel Replication Manager, and has no role in supporting Mobile Web Clients.
• Synchronization Manager (alias SynchMgr)
• Transaction Merger (alias TxnMerge)

The Disconnected Mobile Synchronization component group (alias MobileSync) includes the following components that are used by Siebel Remote or Siebel Replication Manager:

• Database Extract (alias DbXtract)
• Parallel Database Extract (alias PDbXtract)
• Transaction Processor (alias TxnProc)
• Transaction Router (alias TxnRoute)

NOTE:  The MobileSync component group also includes some components that are used only by Siebel Mobile disconnected applications or Siebel Handheld applications. This component group is new for Siebel Innovation Pack 2014. Several existing components were moved into this component group, mostly from the Siebel Remote component group.

For information about how you can configure some of these components to optimize the performance of your Siebel Remote deployment, see Tuning Siebel Remote Server Components.

Related Books

Siebel Remote and Replication Manager Administration Guide

Siebel System Administration Guide

Siebel Mobile Guide: Disconnected