Siebel Public Sector Guide > Managing Health Threats and Responses >
Adding Details to Disease Records
After a user creates a disease record, public health professionals can use the associated views to develop details about cases and medications, publish FAQs and solution documents on internal and external Web sites, associate media, such as report documents and photographs, with the record, and specify training courses for the disease. This task is a step in Process of Managing Public Health Cases. To add details to a disease record
- Navigate to the Diseases screen, then the Disease List view.
- Drill down on the Name field of the disease record.
- Click the appropriate view tab, and create a new record.
The following table describes some of the views.
|
|
Attachments |
Use this view to associate electronic files, such as documents, images, and other media, with the disease. For more information, see Adding Attachments to Cases. |
Cases |
Use this view to associate existing case records with the disease, create a new case record, and review the case history for the disease. For more information, see Creating Case Records. |
FAQs |
Use this view to access predefined solution files. Drill down on the Name field to add solution files. Navigate to the Administration - Solution screen, and create solutions to frequently asked questions (FAQs). For more information about creating solutions, see Siebel Field Service Guide. |
Medications |
Use this view to associate medications with the disease. The medication record might include information about drug interactions, other applications of the drug, and acceptable substitutes. |
Service Requests |
Use this view to initiate a request for action or service fulfillment for the disease. For more information, see Managing Calls for Suspected Health Threats and Siebel Field Service Guide. |
Training |
Use this view to associate the disease with professional course work that provides medical training and that can help prepare public health professionals to respond in an emergency. |
|