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About Siebel QuickStart

Siebel QuickStart is an application feature for the Siebel Mobile Web Client that, when enabled, preloads the Siebel application on a mobile user's computer at startup time, reducing the time required to start the Siebel Web Client. Siebel QuickStart is enabled and loaded for the first time from the Siebel application login screen. If it is enabled, then it affects subsequent sessions for the same application. For information about enabling and disabling Siebel QuickStart, see Enabling and Disabling Siebel QuickStart.

NOTE:  Siebel QuickStart can be used with the Siebel Mobile Web Client when connecting to the local database only. It does not apply to the Siebel Sample Database, and it does not apply to the Siebel Web Client or Developer Web Client.

Siebel QuickStart Components

Siebel QuickStart has two main components:

• Siebel QuickStart agent. The agent represents the Siebel application that is preloaded when the user logs in to Windows, or that remains loaded after logging out of the application.
• Siebel QuickStart Service. This Windows service starts the Siebel QuickStart agent when the user logs in to Windows. This service runs automatically by default. If the user selected Enable Siebel QuickStart in the login screen in a previous Siebel application session (in the same or in a previous Windows session), then the service starts the Siebel QuickStart agent to preload the Siebel application.

What Does Siebel QuickStart Do?

Siebel QuickStart applies to subsequent instances of the same type of Siebel application session: running the same application as the same user and with the same startup options. Before enabling Siebel QuickStart for a different type of Siebel application session, users must disable Siebel QuickStart for an existing application session.

The speed increase provided by Siebel QuickStart does not take effect on the initial Siebel login. Subsequent logins of the same type of Siebel application session benefit from Siebel QuickStart, until the user disables Siebel QuickStart.

The Windows service Siebel QuickStart Service shuts down during the application session, to conserve resources. The service restarts the next time Windows is restarted. The Siebel QuickStart agent remains running during the Windows session, unless the user has disabled Siebel QuickStart, as described in this topic. The Siebel QuickStart agent runs under the Local System account and stays running even if the user logs out of Windows and logs back in again, unless the user has logged out of the Siebel application and disabled Siebel QuickStart from the Siebel icon in the system tray.

If the Siebel QuickStart agent is enabled but the Windows service Siebel QuickStart Service is disabled, then the Siebel application remains loaded after the user exits the application, providing quick access when the user restarts the application. However, if the user logs out of Windows, then the Siebel application does not preload when the user logs back in to Windows.

Siebel QuickStart stores the encrypted Siebel user name and password in the file mwc_storage.cfg, located in SIEBEL_CLIENT_ROOT\bin. Do not modify this file. For more information about the encryption used in this file, see Siebel Remote and Replication Manager Administration Guide.

When Does Siebel QuickStart Remain Running?

The Siebel QuickStart agent runs and remains running at least for the rest of the user's Windows session, in the following Siebel Mobile Web Client usage cases:

• After the user has started the Siebel application for the first time and initialized the local database.
• After the user has started the Siebel application by supplying login credentials from the command line.
• After the user has started the Siebel application and checked Enable QuickStart in the login screen.
• After the user has logged in to Windows when Enable QuickStart was specified in a previous Siebel application session (and in a previous Windows session).

NOTE:  The listed cases apply only when Siebel QuickStart Service is set to either Automatic or Manual, unless the user has disabled Siebel QuickStart or logged out of the Siebel application.

Options for the Siebel Icon in the System Tray

When the Siebel application is running or the Siebel QuickStart agent is loaded, an icon appears in the system tray. Right-clicking this icon displays several choices:

• Exit. Exits the Siebel QuickStart agent for the current Windows session. This option is available only when the Siebel QuickStart agent is loaded and the Siebel application is not running. If Siebel QuickStart is enabled, then the agent loads again the next time the user starts the Siebel application the same way or starts Windows.
• Disable On Startup. Disables Siebel QuickStart the next time the user starts the Siebel application or starts Windows. Also exits the Siebel QuickStart agent, in the manner described in the previous topic. This option is available only when the Siebel QuickStart agent is loaded and the Siebel application is not running or was not started using Siebel QuickStart Service. This option also disables Siebel QuickStart Service.
• About. Displays information about Siebel Business Applications. This option is available when the Siebel application or the Siebel QuickStart agent are running, or both.
• Help. Displays Siebel Online Help. This option is available when the Siebel application or the Siebel QuickStart agent are running, or both.

Using View Precaching with Siebel QuickStart

When the Siebel QuickStart agent is loaded, views specified using the parameters in the [Preload] section of the configuration file, such as siebel.cfg, are preloaded (precached) during startup of the Siebel application. In subsequent application sessions, navigating to a precached view is faster.

In the [Preload] section, specify the names of the views to be precached as the values for configuration parameters named View1, View2, and so on.

For more information about specifying configuration file parameters, see Siebel System Administration Guide.

Siebel QuickStart and AutoStopDB Configuration Parameter

When you are using Siebel QuickStart, you can also decide to set the configuration parameter AutoStopDB to FALSE for the local database.

If the parameter is True, then the SQL Anywhere database engine exits when the user logs out. If it is FALSE (the default), then the database engine continues to run after the user logs out of Siebel Business Applications.

The AutoStopDB parameter is specified in the [Local] section of the application configuration file, such as uagent.cfg for Siebel Call Center.

Both the Siebel QuickStart feature and the ability to keep the SQL Anywhere database engine running have a similar performance benefit when the Siebel application is started and exited multiple times within the same Windows session.

Related Books

Siebel System Administration Guide

Siebel Performance Tuning Guide