This appendix contains the following types of files, which you use to configure Oracle's Siebel Smart Answer Connector and call various business service methods:

• Sample Configuration File for Use with Siebel Smart Answer Connector
• Sample KBI Files for Siebel Smart Answer Connector
• Sample C++ Input and Output Files for Use with Siebel Smart Answer Connector
• Sample Lookup (Categorize) Files for Use with Siebel Smart Answer Connector
• Sample RefreshKB Files for Use with Siebel Smart Answer Connector
• Sample Feedback Files for Use with Siebel Smart Answer Connector

NOTE:  You must modify the code in each of these sample files for your specific deployment of Siebel Smart Answer Connector.