Siebel Store-and-Forward Messaging Guide for Mobile Web Client > Installation and Configuration of Siebel Store-and-Forward Messaging > Process of Installing Siebel Store-and-Forward Messaging >

Enabling Component Groups for Store-and-Forward Messaging

The following procedure describes how to enable the component groups that are required for Store-and-Forward Messaging, using an administrative view in a Siebel Application. If you wish, you can enable the required component groups from the Server Manager, instead.

To enable component groups for Store-and-Forward Messaging

1. Log into a Siebel Web Client application as the System Administrator.
2. Navigate to Administration - Server Configuration > Enterprises > Component Groups.
3. On the Component Groups view tab, query for each of the component groups listed in the following table and click Enable.

   Component Group	Comments
   Enterprise Application Integration (EAI)	Used for Store-and-Forward Messaging server components such as SMQReceiver. Enable the entire component group.
   Field Service Object Manager or Field Service	Used to enable Siebel Field Service related features and Store- and-Forward Messaging workflows. For deployment of Store-and Forward Messaging, only the Field Service Object Manager component is needed from the Field Service component group, but you can enable the entire group if you wish.
   MWC Real Time Sync	Used for Store-and-Forward Messaging components such as RTSExtractor, RTSSender, RTSQApplier, and RTSDispatcher. Enable the entire component group.
   Call Center Object Manager or Siebel Call Center	Used to enable Siebel Call Center-related features. For deployment of Store-and-Forward Messaging, only the Call Center Object Manager component is needed from the Siebel Call Center component group, but you can enable the entire group if you wish.
   Siebel Remote	Used to handle all Store-and-Forward Messaging attachments that are sent from Siebel Server to Mobile Web Client, and attachments that are larger than a specified size and are sent from Mobile Web Client to Siebel Server. Also duplicates messages that are sent from Siebel Server to Mobile Web Client using Store-and-Forward Messaging, for redundancy. Enable the entire component group.
   Sales Object Manager or Siebel Sales	Used to enable Siebel Sales-related features. For deployment of Store-and-Forward Messaging, only the Sales Object Manager component is needed from the Siebel Sales component group, but you can enable the entire group if you wish.

   NOTE:  If you are configuring a Siebel Industry application (such as Siebel Pharma Handheld) to use Store-and-Forward Messaging, you must enable the HandheldsyncSIS component group as well.

4. Click the Synchronize tab and click Synchronize.
5. Stop the Siebel Server, and then stop the Siebel Gateway Server.
6. Restart the Siebel Gateway Server, then restart the Siebel Server.

   (PHQ/QAQ: QA instructions used commands instead of UI to enable component groups, like enable compgrp remote, enable compgrp rtsremote, and enable compgrp eai. Are there any advantages to using commands rather than UI to enable component groups? We are supposed to document the best method. Should I add the group rtsremote to the table above?)